Last Updated: 2008-07-30
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Last Updated: 2008-07-29
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1. Registration of your domain internationally


2. Email forwarding


3. Domain forwarding


4. Free internal transfers


5. User-friendly interface


6. Domain lock


7. Free domain name servers


8. Free name server registration


9. Free Google Apps


10. Free Private Who.is

Free Services

Last Updated: 2008-07-25
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Last Updated: 2008-07-25
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Last Updated: 2008-07-28
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Last Updated: 2008-07-29
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Last Updated: 2008-07-29
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1. Go to Domainsite.com.


2. Click on "New Customers Sign Up Here" link, located half-way down, on right-hand side of the page.


3. In the first column under "New Customers" enter a user name that you would like to use for your account, below it a password for your account, and below that your password again.


4. Click continue.


5. Enter valid contact information into all of the required spaces.


6. Click continue at the bottom of the page.

Congratulations, you now have an account at Domainsite.com

Last Updated: 2008-08-05
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To login to your Domainsite.com account go to Domainsite.com and enter your user name and password in the spaces provided in the the upper right portion of the page.

You may also click 'My Account' and enter your user name and password below "Returning Customers".

Last Updated: 2008-08-05
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1. To register a domain name create and/or login to your account.


2. Click on 'Register a Domain Name' located in the upper left portion of your screen.


3. Enter the name itself that you would like within the box beneath "Enter a domain name".


4. Select or Un-select extensions you are interested in. Note: you may select more options by clicking the "more selections" link below and to the right of the default available extensions.


5. Click "Go"


6. You will be brought to a page that shows the current availability of the name you have chosen with each different extension, select/unselect the extensions that you would like and click 'Add to cart'.


7. You may click the box next to Add Hidden Whois if you would like your contact information to remain anonymous when a whois query is performed on you domain name(s). This can also be changed within your account after you register your domain names.


8. Select the amount of time you would like to keep the domain name in your name (up to 10 years at a time).


9. Click 'Check out'


10. Select the payment option and fill out necessary information pertaining to it.


11. Click 'agree' box to the left of "Yes, I have read, understood and agree to be bound by the DomainSite".


12. Click 'Place my order' in the bottom right corner.




Congratulations, you have registered a domain name with Domainsite.com.




Last Updated: 2008-08-05
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1. It's easy to manage your domains.Just visit Domainsite.com.


2. Login by entering your Username and Password into the "Customer Login" panel.


3. On your "My Account" page, click on the domain name you wish to manage.

Cool! You’ve made it to the management page.

Please note: If your domain name is locked, you will need to click "Unlock Domain" before you may begin management. (Please see How do I unlock my domain?)

Last Updated: 2008-08-05
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1. Log into your Domainsite.com account.


2. At your "My Account" page, click directly on the domain name you wish to unlock.


3. On the "Domain Management" screen, click the image of a yellow lock. Click on the lock to open it. You are now free to manage your domain.


4. You may re-lock your domain by simply clicking the "Lock Now" feature on the "Domain Management" page.

Last Updated: 2008-08-05
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Last Updated: 2008-01-29
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1. Visit the Domainsite.com home page.


2. At the bottom of the "Customer Login" panel, click the "Lost Your Password?" link.


3. Enter your username, or if you have forgotten it, the name of one of your domains registered to your account into the box.


4. Click "Get Password."


5. A link will be emailed to the address listed as the Registrant Contact for the account. By clicking the link within your email it will bring you to a page that will allow you change your account login password.

Last Updated: 2008-07-29
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1. We can call the phone number you have listed as your Administrative Contact, during our normal business hours. Our Tech Support hours are Monday through Friday from 10am to 7pm Mountain Standard Time.


2. You can send us a notarized letter stating your identity. If you choose this option please include your account username, and the email address you would like to have the information sent to. The address to send this to is:

Last Updated: 2008-07-29
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1. Log into your Domainsite.com user account.


2. In your "Account Management" page, look in your control panel.


3. Click the select button located within your "Account Settings" marked - "Change Password"


4. Enter your current password in the first box.


5. Enter your new passwoord once in each of the next two boxes.

Last Updated: 2008-07-29
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1. Log into your Domainsite.com account.


2. On your "Account Management" page, you can click the button marked - "Edit Defaults"


3. Complete the Default Account Contact Information.


4. Click "Update."

Note: This will only change the default information to your account. You must also change the contact information for the domain names.
See Section 4 c and 4 d in the FAQs section.

Last Updated: 2008-08-05
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1. Log into your Domainsite.com account.


2. At your account management page, click on the sub accounts tab


3. Next, create a username and password for the sub account. Press "Submit."


4. That's it, your subaccount has been created.

Last Updated: 2008-08-05
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URL Forwarding allows you to use an easy to remember or different web-address for your particular domain. When a web browser uses this different web-address they are automatically directed to your primary website or domain by using the process of URL forwarding.

To Enable URL Forwarding utilize the following steps:


1. Log into your Domainsite.com account.


2. At the “Account Management” page, click on the domain name that you'd like to manage.


3. On your "Domain Management” page, look to the Control Panel on the right of your screen, click “URL Forwarding.”


4. Be sure to read the requirements for URL Forwarding listed on this page, now click “Enable URL forwarding for YOURDOMAIN.COM.”


5. Once you are directed enter the full web address to which you wish to direct your domain name.

- A good idea when doing this, to prevent any typos, is to visit the site you wish to forward your domain to in a separate browser. Now, take the address from the new browser, copy this address. Now Paste it into your URL Forwarding window once you are sure that is the correct forwarding location.
(Please note: you cannot point a third level domain name, abc.abcd.com for instance, in this way.)


6. Choose, using the drop-down menu, whether to employ “masked” or “redirect” forwarding.

- Note that "Masked" forwarding will not indicate in the frame of a web browser that a user has moved from your domain to third party website. Redirect will.

7. Optional: Enter a “Page Title,” which will appear in the browser frame, and “Mega Tags.”


8. Press “Update.”

That’s it! Your URL forwarding setting has now been established.

Please make sure your domain name is using our default name servers. If it is not, you must exchange the servers currently in place with our servers for URL forwarding to function properly.

(Remember: changing host servers will delay the start of URL forwarding by 24 hours.)




Last Updated: 2008-08-05
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Domainsite.com offers e-mail services through Google Apps.

1. Log into your Domainsite.com account.


2. At the “Account Management” page, click on the Google Apps redirect for the domain you wish to edit, click "active", this will direct you to the Google Apps appropriate to your specific domain.


3. On your Google Apps Dashboard go to the gmail account for your user name. You can do this by clicking on the green link below the "Email" icon.


4. Once you are in your Gmail mailbox find the "Settings" in the upper right hand corner of the screen.


5. Click on the tab that says, "Forwarding and POP/IMAP".


6. Check the bubble to "Forward a copy of incoming mail to your chosen alternative address.

That's it - you are now one of the millions enjoying a carefree email experience via Gmail.

Last Updated: 2008-08-05
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1. Log into your Domainsite.com account.


2. At the "Hello" page, click on your domain name, listed towards the bottom of the page.


3. On the "Manage domain name" screen, click "Edit Contacts."


4. Next, click the "Edit" button under "Registrant."


5. Enter your new contact information, checkmark the appropriate boxes, and press "Continue."

That's it! In roughly 24 hours, Whois will reflect your new contact information.

Last Updated: 2008-08-05
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All newly registered names are automatically pointed to our parking page, which acts as a place holder for your domain. When you point your name to a pre-existing or new website, the parking page disappears.

Our parking page may contain third-party advertisements, links to other products and services offered by Domainsite.com, and interfaces to other web pages, including search engines. You will not receive notice regarding the additional content located on our parking page, and such content may be modified at any time.

You can read more about the parking page in our Registration Agreement, section #22. You can find this Agreement at Domainsite.com.
If you have any objection to having your domain pointed to our parking page, please let us know.

Last Updated: 2008-08-05
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1. Login to your Domainsite.com account.


2. At the "Hello" page, click the "Show Bulk Domain Management" link.


3. In the "Bulk Management Options" box, click either "Modify all names..." or Modify only selected names..."

The next screen will offer you the options of modifying your default contact information, name servers, domain lock, URL forwarding and DNS records.

Last Updated: 2008-08-05
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Last Updated: 2005-11-14
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Last Updated: 2005-11-14
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1. Log into your Domainsite.com account.


2. At the "Hello" page, click on the domain name.


3. On the "Manage domain name" screen, click "Edit Name Servers."


4. "Remove" the old servers, and "Add" the new.

That's it! In roughly 24 hours, your name server propagation will complete.

Last Updated: 2008-08-05
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1. Log into your Domainsite.com account.


2. At the "Hello" page, click on your domain name, listed across the bottom of the page.


3. On the "Manage domain name" screen, click "Register a Name Server."


4. Enter the prefix (e.g. ns1) in the "Host Name" field. Press "Continue."


5. Now enter the corresponding IP address. Press "Add IP."

Note: you can create as many name servers you'd like, but each server must resolve to a unique IP address.

Also note: the “Register a Name Server” and “Modify a Name Server” pages will not list the name servers you have created.

Last Updated: 2008-08-05
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1. Log into your Domainsite.com account.


2. At the "Hello"? page, click on the relevant domain name.


3. On the "Manage domain name"? screen, click "Modify a Name Server."?


4. Next, enter the prefix for your server (e.g. NS1, DNS1, etc.), select "Delete IP from Name Server,"? and type in the old IP address. Press "Continue."?

Now you’re ready to add the new IP address for your server.

5. Click "Continue managing name server"? to return to the appropriate page.


6. Enter the server prefix once more.


7. Now, select "Add IP to Name Server"? from the drop down menu, and enter the new IP address. Press "Continue."?

That’s it! Your name server update should complete within the next 24 hours.

Last Updated: 2008-08-05
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Last Updated: 2005-11-14
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Last Updated: 2005-11-14
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Last Updated: 2005-11-14
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1. Go to Domainsite.com, and login to your account.


2. At the "Hello" page, click on your domain name, listed across the bottom of the page.


3. On the "Manage domain name" screen, choose the "DNS Management" option, listed on the left side of the page.


4. Next, on the "DNS Management - Record" screen, click the applicable "Add a record" link.


5. Fill out the empty fields with the appropriate information. (If you do not know what to enter, ask your web host, IT department, etc.)


6. Press "Submit."

After doing this last step, the page should refresh, reading across the top of the page: "A record has been added for yourdomainname.com." To verify the creation of the record, click "Continue managing domain." You should now see your newly created DNS record listed on the "DNS Management - Record" screen.

Please note: Your domain name must be using our name servers, ns1.domainsite.com and ns2.domainsite.com, for your newly created DNS record to work. To check whether your domain is using our servers, click "Edit Name Servers" on the "Manage domain name" screen. Under "Current Name Servers," you should see our pair listed. If not, you will need to remove the servers currently in place and add ours. If you need to make this change, please be aware that your DNS record will go "live" 24 hours after the change has been made.

Last Updated: 2008-08-05
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Last Updated: 2008-01-10
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Last Updated: 2005-11-29
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When you order web hosting, a billing profile is created for your domain name. You are automatically billed at the beginning of each cycle (monthly/yearly). If you wish to cancel your hosting account/recurring billing profile, please let us know at support@domainsite.com. Your cancellation request must be made from the Administrative Contact email address for your account.

Last Updated: 2008-08-05
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Last Updated: 2005-11-14
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1. Log into your Domainsite.com account.


2. At the "Hello" page, choose the "Renew A Domain" option across the top of the page.


3. Next, checkmark the domain name(s) you wish to renew. Press "Renew."


4. At "Your Shopping Cart," under "Domain Renewal," select the terms of your renewal (1 year, 2 years, etc.). Push "Update" and then "Checkout."


5. On the "Billing Information" screen, enter your payment information, checkmark the "Yes, I have read..." box, and press "Place My Order."

After our system has processed your order, an order status box will appear, indicating the completion or failure of your purchase. (If your order fails, please contact us by phone or email.) You may click on the "My Account" button at this time to see that your renewal has taken effect.

Last Updated: 2008-08-05
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1. Log into your Domainsite.com user account.


2. At the "Hello" page, click the select button marked - Disable renewal notices.

Last Updated: 2008-08-05
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1. Create a free account on our website, http://www.Domainsite.com, by clicking the “New Customers Sign Up Here” link on the left hand side of the home page. If you have already created an account, go ahead and log in.


2. Now that you've created an account or logged in, please click the “Transfer” tab located at the top center of the page just below the TOOLS tab.


3. On the “Transfer to Spot Domain LLC” page, enter the name(s) you wish to transfer and the authorization code(s). Press “Continue.”


4. Next, enter your billing information, and click “Proceed With Transfer Request.”

After completing these steps, your domain(s) will be listed on our pending transfers list. Shortly thereafter, we will contact the administrative contact for your domain(s) via email in order to confirm the validity of the transfer request(s). Once we receive positive confirmation from the administrative contact, we will initiate and track the transfer(s).
Transfers usually take 5-7 days to complete, but may require additional time. If your transfer(s) cannot be completed, we will let you know, via email, and attempt to refund your transfer/1-year renewal fee.

Last Updated: 2008-07-29
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1. Log into your Domainsite.com account.


2. On the “Account Management” page, click on “View transfers” tab in your Control Panel


3. At the “Domain Transfer Status” page, you may check the following:
   
   
   1. “Date Submitted”:
      When did the transfer process begin?
   
   
   2. “Domain Name”:
      What name is transferring to Domainsite.com?
   
   
   3. “Authoritative Email Address”:
      Where are actionable notices sent?
   
   
   4. “Losing Registrar”:
      Who is the current registrar of the transferring name?
   
   
   5. “Registrar Query Attempts”:
      How many times have we asked the current registrar for “Whois” contact information?
   
   
   6. “Registry Status”:
      Is the domain name active, locked, etc? Note: a status of “Registrar-Lock / Hold,” “clientUpdateProhibited,” or “Client Transfer Prohibited” is BAD. Contact your current registrar immediately.
   
   
   7. “Status”:
      How far along is the transfer?
      (0) Transfer process will begin with 24 hours
      (1) “Whois” information has been queried
      (2), (3) Administrator has been emailed for transfer authorization
      (4) Transfer has been authorized by Administrator
      (5) Transfer has been submitted to the central Registry for approval
   
   

Last Updated: 2008-08-05
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1. If necessary, create a Domainsite.com account.


2. Give your "Account Code," located on your "Account Management" page just below the list of your domains.

For the Donor / Seller:

1. Log into your Domainsite.com account.


2. At the "Account Management" page, click on the domain name that you wish to transfer.


3. Under "Domain Management" in your Control Panel, select the "Account Transfer" option under Domain Management in your Control Panel.


4. You can bulk transfer your domains by typing in your other domains after the original shown in the transfer box.


5. Enter the Recipient's / Buyer’s Account Code, checkmark the applicable contact types, and click "Submit."

The Transfer is all set! Your transfer activity will be completed within 24 hours.

Please note that, unless otherwise licensed, Domainsite.com will not partake in the negotiation or execution of any monetary transaction that accompanies the transfer of a domain name from one Domainsite.com customer to another. Providing both parties wish to use Domainsite.com’s escrow services, please give us a call before proceeding with the internal transfer.

Last Updated: 2008-07-29
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Last Updated: 2008-07-29
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Last Updated: 2008-07-25
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Last Updated: 2008-07-25
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Last Updated: 2008-07-25
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When you make a purchase on our website, the following series of actions occurs.


1. Our computers verify (with your credit card institution) that funds (in the amount of the purchase) are currently available in your credit card account.


2. In response to this query, your credit card institution authorizes the use of and reserves these funds—directly within your account.



Please Note: at this stage, the funds have yet to leave your account, and will not leave your account unless the next step is completed, either automatically by our computers or manually by our service personnel. If the next step is not completed, for whatever reason, the allotted funds will remain in your account. However, they will not be made available for your use for, typically, 4-5 days. Your bank will "freeze" the funds for this length of time in order to accommodate any potential delay in the completion of the transaction.



3. If we determine that the purchase is good, that is, not fraudulent or otherwise defective, we remove the funds from your credit card account and end the transaction.



To clarify: your purchase was interrupted between stages 2 and 3 listed above. Your funds have been authorized and set aside, but they remain in your account. Your credit card billing statement, either the online or paper form, may indicate that these funds have been used, but they have not. Within 4-5 days, the attempted purchase should drop from your billing record, and the authorized funds should return to your general pool of credit.

Last Updated: 2008-07-25
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Last Updated: 2008-07-29
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Last Updated: 2008-07-25
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Last Updated: 2008-07-25
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Last Updated: 2008-07-25
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